Courses:

Advanced Managerial Communication >> Content Detail



Lecture Notes



Lecture Notes

LEC #TOPICS
1Introduction to the Course, and to Interactive Communication

Exercises in Listening and Nonverbal Communication

Using Listening and Informal Speaking Skills in One-to-one Interactive Situations

Teaching Note: "Active Listening and Reflective Responses" (PDF) (Teaching note courtesy of Prof. JoAnne Yates. Used with permission.)

Teaching Note: "Nonverbal Communication" (PDF)

"Keys to Effective Presentations" (PDF)
2Communication Styles

Interpersonal Attitude Survey
3Discuss Individual and Team Projects

Discuss and Practice 5-min Persuasive Presentation with Q & A
4Persuasive Presentations with Q & A
5Persuasive Presentations with Q & A (cont.)
6Handling Hostility

"Fast Food Fiasco" Hostile Role Play
7Running Meetings (PDF)

Meeting Exercise
8Presentations to Hostile Audience (PDF)
9Presentations to Hostile Audience (cont.)
10Group Decision Making

A role play will be handed out in class. Students must write an analysis of the role play your group does today
11Group Decision Making and Active Listening
12Intercultural Communication

Case Discussion based on Negotiation: Lost in Taiwan

Teaching Note: "Intercultural Communication" (PDF)

Teaching Note: "Cross-Cultural Variables" (PDF)
13Intercultural Communication (cont.) (PDF)

Case Discussion based on In the Shadow of the City
14-21Team-led Classes
22Working with the Media
23Final Individual Presentations
24Final Individual Presentations (cont.)
25Class Wrap-up

Celebration

 








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