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Job No. 147659

  • Job Title:
  • Assistant Director 2, Academic Advising (Business and Computer Science)
  • Employer:
  • Salt Lake Community College
  • Location:
  • Salt Lake City , UT
  • Posting Date:
  • 21-Sep-2022
  • Description:
  • Job Summary
    The purpose of Academic Advising at Salt Lake Community College (SLCC) is to help students identify their educational and career goals, advise students about their pathway of study, and work with students to create academic plans that lead to successful completion.

    The Assistant Director of Academic Advising is a professional position that reports to the Director of Academic Advising to provide strategic and transformational leadership in the area of academic advising in order to fulfill the mission of the College. The Assistant Director will also provide support and coordination for college-wide programs and initiatives related to support the holistic development and academic success of all students.

    Assistant Directors in Academic Advising do the following:

    -Oversee the hiring, training, and continued professional development of advisors within their assigned academic pathways.

    -Work closely and collaboratively with Academic and Student Services administrators to ensure quality and efficiency in delivery of academic advising services.

    -Participate in the leadership team in the development and enforcement of departmental policy and procedure.

    -Oversee departmental work groups to implement departmental strategy in achieving departmental and institutional goals.

    -Assist the Director in establishing and evaluating departmental assessments and managing functional budgets.

    -Serve as a liaison to and coordinate with academic departments to ensure students are provided consistent, accurate, and prompt advising services.

    -Assess the quality and success of the academic advising resulting to make informed decisions regarding the continuous improvement of services and implementation of learning outcomes

    -Manage and coordinate processes related to Academic Standards policies. Act as liaison with curriculum office.

    Academic Advising at SLCC consists of four assistant directors, 43 full and part-time advisors, in addition to support staff, located at seven campuses/sites. Advisors have responsibility for a variety of services, including case management advising in a pathway, major/program advising, career exploration advising, transfer advising, academic standards intervention, limited curriculum review, early enrollment/concurrent enrollment advising, faculty support, and professional development.
    Essential Responsibilities and Duties
    Supervisory Responsibilities:

    Lead and supervise activities and operations connected to the advising services.
    Facilitate the development and expansion of intrusive, case management advising in a pathway model.
    Establish realistic advisor caseloads to enable sufficient time for advisors to establish and maintain relationships with students.
    Implement services and programs toward the purpose of increasing timely completion for students.
    Oversee creation and maintenance of intervention processes related to the Academic Standards policy.
    Provide needed support and/or resources.
    Conduct regular staff meetings, annual performance evaluations, and provide ongoing training.
    Assign referrals of students who may need intrusive advising, support, or immediate attention to emerging problems to advisors.
    Support advisors in implementing orientations, group advising, and program activities.
    Lead, organize, and initiate training continuous development of case management process/format.
    Introduce new technology tools to get feedback and to provide further guidance about its use. Procure a timely solution to technical problems.
    Regularly share updates on programs, procedures, and processes with Director and the department.
    Inform the Director and department in a timely manner about areas of responsibility.
    Provide updates of meetings attended as a representative of the department.
    Act as director when director is not available and participate in professional development and organizations.

    Acts as Liaison between Academic Advising and External Stakeholders:

    Communicate regularly and collaboratively with Academic and Student Services administrators to facilitate timely input from advisors on the design and implementation of projects.
    Provide leadership with interdepartmental and external agencies to be responsive to the needs of the students.
    Provide updates of meetings attended as a representative of the department.
    Work in close collaboration with instructors to learn about changes in the curriculum or delivery of services.
    Collaborate with other departments, faculty, and staff in the development of transfer and program services and initiatives.
    Represent Advising on the College’s Curriculum and General Education Committees.
    Represent SLCC at state-wide majors and articulation meetings as necessary.
    Work with advisors to assist SLCC faculty and academic departments as new courses or programs designed for transfer are developed. Facilitate advisors’ involvement in technical review.
    Collaborate with the Assessment, Curriculum, and Scheduling office.
    Update forms, conduct monthly Pathway Advisor meetings, and manage departmental file shares and website.
    Oversee marketing and communication strategies to promote advising services and activities.
    Ensure the distribution of program change information to other SLCC student success personnel (e.g., TRIO, DRC, Financial Aid, etc.).

    Advise Students with Complex Circumstances:

    Advise and assist students in understanding the requirements for all SLCC degree, certificate, and completion programs. Advise students in developing academic timelines, exploring course work, sequencing, and selecting courses and developing class schedules.
    Teach students to become aware of their values, interests, abilities, and clarifying their academic and career goals.
    Assist students utilizing services on campus and in the community.
    Work with other departments to troubleshoot and resolve complex issues.

    Assessment and Evaluation:

    Assist director and advisors in collecting data and developing assessment plans that lead to continuous improvement of services.
    Evaluate impact of advising services on students learning and development.
    Write and compile reports.
    Manage a budget.
    Apply SLCC established policies and procedures.

    Other duties as assigned.
    Essential Responsibilities and Duties Continued
    Preferred Qualifications
    Master’s degree in educational psychology, education, career counseling, student affairs, communication or related technical field.


    Working knowledge of Starfish, Banner, DegreeWorks and Canvas.

    Experience in case management and/or territory management.

    Experience interpreting degree requirements, articulation agreements, and curriculum processes.
    Minimum Qualifications
    Bachelor’s degree in a related field.

    Three (3) to five (5) years of direct, paid, full-time experience in academic advising.

    Demonstrated leadership experience in academic advising or student services.
    Knowledge, Skills & Abilities
    Advocate for all students.

    Demonstrate effort to understand your individual and collective role in creating inclusive environments and use a perspective of Social Justice in advising work.

    Promote equity through the identification and removal of barriers, facilitation of learning, cultivation of community, and empowerment of people.

    Establish a rapport with students and interact with family members.

    Abide by the ethical standards and guidelines for academic advising, including working ethically with confidential information.

    Knowledge and understanding of SLCC organization, goals, and objectives

    Knowledge of SLCC policies and procedures. Interpret and explain college policies and procedures, including the Student Code of Conduct.

    Knowledge of SLCC schools and departments. Knowledge of college enrollment procedures, college resources, and services (e.g., Registration, Financial Aid, Learning Resources).
  •  Contact information:
  • Salt Lake Community College
  • Salt Lake City, UT 84130
  • United States
  • Employer's Website:
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